Privacy notice
Your information, handled plainly.
This notice explains what happens to personal information when you contact Fellmark Digital or make a payment through this website.
Who is responsible
Fellmark Digital is responsible for the personal information described in this notice. You can contact us at enquiries@fellmarkdigital.co.uk.
Information we receive
When you email us or place an order, we may receive your name, contact details, business information, order details and anything else you choose to provide.
How we use it
We use this information to respond to enquiries, prepare proposals, provide requested services and maintain appropriate business records. We rely on taking steps at your request before entering a contract, performing a contract, and our legitimate interest in running and improving the business.
Who receives it
Information is only shared with service providers where needed to operate the business or deliver a service, or where the law requires it. We do not sell personal information.
Payments
Secure checkout is provided by Shopify and its payment providers. They process the payment and associated contact, billing and technical information needed to complete the transaction. Fellmark Digital receives the order information needed to confirm and deliver the service, but does not receive or store your complete payment-card details. You can read Shopify’s privacy policy for more information.
How long we keep it
We keep information only for as long as it is reasonably needed for the enquiry, service, legal, tax or record-keeping purpose involved, then delete or securely dispose of it.
Cookies and technical data
This website does not currently use advertising cookies. The hosting service may process limited technical information, such as IP address and request details, to deliver and protect the website.
Your rights
Depending on the circumstances, you may ask for access to, correction of, deletion of or restriction on the use of your information, or object to its use. Email us to make a request. You can also complain to the UK Information Commissioner’s Office at ico.org.uk.
Last updated: 24 August 2026.